Customer Relations
Guarantee Policy
With more than 50 years of experience and proud to provide service more than 118 countries and 3500 customers, we know the importance of trusthworthy products and long-lasting good relations with our customers.
Our standart quarantee period is 24 months after delivery; but could be extended upto 5 years at a 2% increase per year at the project value.
Our guarantee covers for material and workmanship during production. Unauthorised interventions or misuse of the products by the end-user is not covered. Our aftersale services and quality teams provide repair and replacement of the products at earliest possible to secure our customers' network security.
Emek is a labor-independent, internationally operating manufacturer of instrument transformers.
Its reliable and high quality products have been repeatedly tested in local and international laboratories. Its experience has been strengthened with transformers working in the system for half a century, it has improved and renewed itself every day.